Our current courses are detailed below. Please call 01435 830195 to book your place or email us at admin@edworthyconsulting.com for more information.

ISO 9001 Internal Auditor

We are pleased to provide in-house training in the East and West Sussex and Kent area. Please email us at admin@edworthyconsulting.com for details.

Course

One day ISO 9001:2015 Internal Auditor Course for up to eight management and supervisory personnel, including free on-going follow-up support and competence certificate

Why Attend?

Have you seen any REAL business changes and benefits from your ISO 9001 internal audits? You should have.

Your internal auditors should be identifying ways for your organisation to work better. Have you changed processes and increased productivity and profitability by exceeding your key performance indicators?

If your team has had little or no audit training since your certification, they may well be slipping into simply checking compliance and ticking boxes. It's such a waste of time and money. You can't rely on the findings of demotivated and untrained auditors to improve your business.

It's easy to turn things around by attending this course. Other companies like yours have done it.

You can read comments from past course attendees – just scroll down to the training section on our testimonials page.

Objectives

This course will enable you to:

learn how to use an audit to add value to your business
plan and conduct an audit including interview techniques
report on an audit
comply with the requirements of clause 7.2 of ISO 9001:2015
gain a competence certificate for an audit conducted within your business that benefits that company

The key learning points are:

Definitions of some important quality terms
Concepts of quality management
The relationship between quality management and customer satisfaction
Process auditing
ISO9001 requirements for a documented audit procedure
Benefits of auditing to the company, to staff and to customers
The requirements on Auditors
The requirements on Management
The Plan-Do-Check-Act cycle
The audit life-cycle
Audit documentation
The roles of management and the auditor
The value and preparation of checklists
Interview techniques
Gathering objective audit evidence
Recording and reporting your findings
Classifying variances as opportunities or nonconformities
Corrective actions to deal with nonconformities
Follow-up activities to complete the audit cycle
Inputs to the management review

Expected prior knowledge:

A general understanding of the requirements of ISO 9001:2015

Costs

Our in-house courses start at £850 per day, plus expenses charged at cost.

Your course cost includes:

Trainer instruction, trainer-led discussions and interactive and practical exercises
Comprehensive training notes for future use
On-going auditing follow-up support
Attendance certificate
A certificate of competence upon submission of a satisfactory audit undertaken on an activity within your own organisation

AV equipment and refreshments, including lunch, are to be provided by you.